Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
Privacy Policy
Effective Date: September 1, 2025
Last Updated: September 18, 2025
At Prodigy Massage and Wellness, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, or interact with us in any way. By booking an appointment or using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
Personal details: name, phone number, email, address, date of birth.
Appointment details: services booked, appointment history, and preferences.
Health information (if provided): any information you voluntarily share to help us deliver safe and effective services.
Payment information: billing details when making purchases.
Website data: cookies, browsing activity, or analytics (if using our website).
2. How We Use Your Information
We use your information to:
Schedule and manage your appointments.
Provide customized massage and wellness services.
Send appointment reminders, confirmations, and updates.
Process payments securely.
Improve our services, website, and customer experience.
Comply with legal and regulatory requirements.
3. How We Protect Your Information
Personal and health information is kept confidential and stored securely.
Access is limited to authorized staff who need it to provide services.
We never sell, rent, or trade your information to third parties.
Payment details are processed through secure, PCI-compliant providers.
4. Sharing of Information
We may share your information only in the following situations:
With your consent.
With trusted third-party providers who help us operate (e.g., scheduling software, payment processors).
If required by law, regulation, or court order.
5. Your Rights
You have the right to:
Access and request a copy of your information.
Request corrections to inaccurate or incomplete information.
Withdraw consent for marketing communications at any time.
Request that your information be deleted, subject to legal obligations.
6. Communication Preferences
We may send appointment reminders, wellness updates, or promotional offers. You can opt out of promotional messages at any time by following the unsubscribe instructions in our emails or texting STOP in SMS communications.
7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on our website with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Prodigy Massage and Wellness
333 North Curry Street Unit B
Carson City, NV 89703
+1 (775) 350-9383
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